Legal
Privacy Policy
Your privacy and confidentiality are at the heart of everything we do.
Effective date: March 1st, 2025
Welcome to MannPriya (the “Website”). MannPriya (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and engage with our services.
By using this Website, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms outlined here, please do not use our Website or services.
a) Personal information
We collect personal information that you voluntarily provide when you:
Book a therapy session
Contact us via email or WhatsApp
Sign up for workshops, events, or other services
Apply for a concession or student discount
Engage with us for internship or training programmes
This may include, but is not limited to:
Full name
Email address
Phone number
Age and date of birth
Complete postal address
Emergency contact information
Past therapy or psychiatric experience
Major concerns you want to discuss in therapy
Therapy goals
How you got to know about our services
Preferred days and timings for therapy
Education or employment status
Payment details (processed securely via third-party payment gateways)
Any additional personal information you voluntarily share during therapy inquiries or bookings
b) Detailed intake form
After booking a session, each client receives a detailed intake form that helps us understand their background and therapy needs. The information provided in the intake form is used solely for therapeutic purposes and is kept confidential.
c) Non-personal information
We automatically collect certain non-personal information when you visit our Website, including IP address, browser type and version, device type, operating system, and website usage data (pages visited, time spent, referring website, etc.). This data helps us analyse trends and improve our Website’s performance.
Provide, manage, and improve our therapy services
Schedule and manage therapy appointments
Respond to your inquiries and provide client support
Process payments securely
Offer concession or student discounts (if applicable)
Send administrative emails, including confirmations, reminders, or service-related notifications
Maintain security and prevent fraud or unauthorised access
Comply with legal and ethical obligations related to mental health services
We take appropriate technical and organisational security measures to safeguard your personal data from unauthorised access, misuse, or disclosure. This includes secure storage of client records, encrypted communication channels, restricted access to sensitive information, and compliance with industry best practices for data protection.
However, no method of online data transmission is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
All therapy sessions are confidential and conducted in accordance with professional ethical guidelines. Information shared in therapy will not be disclosed to third parties unless:
You provide explicit written consent.
We are required by law to report harm to self or others (duty to protect).
We receive a court order requesting information.
We use third-party payment gateways to process payments. We do not store your full payment details on our servers.
Our Website may contain links to external websites. We are not responsible for their privacy policies or content.
We may use analytics tools (such as Google Analytics) to collect non-personal usage data to enhance our Website’s performance.
We work primarily over email and WhatsApp. For any queries or assistance, you can email priyansikanakia@gmail.com or reach us on WhatsApp at +91 82006 27231. We usually take 24 to 72 hours to respond to messages. If you do not receive a reply within this timeframe, kindly wait before following up.
To apply for a student or concession discount, you must provide valid age proof (such as an Aadhaar card, driver’s license, or passport) and valid college or university documents (such as a student ID, enrollment letter, or marksheet).
Only Indian students studying in a school or pursuing a UG degree in India between the ages of 16 and 22 are eligible. The student discount is valid for a maximum of 10 sessions or 3 months (whichever happens first). We will only use this information for verification purposes and will not share it with third parties.
We retain personal data for as long as necessary to provide services, comply with legal obligations, and maintain records for professional purposes. Therapy session notes are stored securely and are not shared with any third parties unless required by law. If you wish to request deletion of your personal data, email us at priyansikanakia@gmail.com.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to rectification: request corrections to inaccurate or incomplete data.
Right to deletion: request deletion of your personal data (subject to legal or ethical obligations).
Right to restrict processing: request limitations on how we use your data.
Right to withdraw consent: withdraw consent to data collection at any time.
To exercise any of these rights, email us at priyansikanakia@gmail.com.
We do not sell, rent, or trade your personal information. However, we may disclose personal data if required by law, court order, or legal process; to prevent fraud, cyber threats, or protect the safety of users; and to enforce our Terms of Service.
We may use cookies to improve user experience and analyse Website traffic. You can disable cookies in your browser settings, but this may affect the Website’s functionality.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Website constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us. MannPriya. Therapist: Priyansi Kanakia (Clinical Psychologist). Email: priyansikanakia@gmail.com. WhatsApp: +91 82006 27231. Location: Shela, Ahmedabad, Gujarat, India. Website: www.mannpriya.com.
By continuing to use this Website and our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Write to me and I will be happy to explain anything before you book.